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Squarespace

Jan 3, 2025

is hiring a 

Customer Support Associate

About the Company

Industry:

Technology

About the Role

Team:

Customer Support Team

Level:

Early Career

Type:

Full Time, Employee

Travel:

Remote:

Country:

No specification

YES

US

Degree

Not Mentioned

Degree not specified.

/

Certs: 

No certifications mentioned.

Clearance:

Clearance Required

What Your Resume Should Include

1. Must have: 1+ years of customer-facing experience in a similar role (retail, hospitality, online support)
2. Must have: Expertise with written communication and spotting spelling and grammar errors
3. Must have: Proficiency in troubleshooting and guiding customers through inquiries related to accounts, billing, and domains
4. Preferred: Familiarity with the Squarespace platform
5. Nice to have: Capability of prioritizing competing requests

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